Monday, April 30, 2012

Chapter 14: Integrated Marketing Communications

Chapter 14: Integrated Marketing Communications

The role of promotion in the marketing mix:

Promotion: communication by marketers that informs, persuades, and reminds potential buyers of a product in order to influence their opinion or elicit a response.

The Promotions Mix use several ingredients to reach a target market:
  • advertising
  • public relations
  • sales promotion
  • personal selling

Communication: the process by which we exchange or share meanings through a common set of symbols.
  • Interpersonal communication- direct, face-to-face communication between two or more people. People can respond immediately when using this type of communication.
  • Mass Communication- communicating a concept or message to large audiences. i.e. TV, newspaper, online, blogging etc.
Communication Process:
  1. Sender
  2. Encoding
  3. Receiver
  4. Decoding
  5. Feedback
Goals and Tasks of Promotion:
  1. Informing
  2. Persuading
  3. Reminding

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